If you have any questions regarding any of the positions, please call 800-366-6740. Monday through Friday 8:30 a.m. to 5:00 p.m. EST.
General Requirements
- You must be at least 18 years of age.
- You must have a high school diploma.
- Our vessels are U.S. registered. Therefore, all shipboard employees must be able to legally work in the United States.
- All positions require pre-employment, random, and reasonable cause alcohol and drug testing, as per U.S. Coast Guard regulations.
- Physical Demands; All shipboard positions can be physically demanding. Repetitive motion, bending, climbing and often heavy lifting, are requirements of most positions. Every crewmember works every day while on board.
- Uniform/Grooming Standards; At ACL, it is important that your attire and personal grooming reflect a positive and professional image. The company has a uniform policy that all crewmembers need to adhere to.
Description of Crew Positions
For more detailed descriptions please click “Apply Online” and select the position in which you are interested.
Captain: Please call 800-366-6740 or click “Apply Online” for information regarding this position.
Mate: Supervises, trains and coordinates activities of the deck department. Responsible for assisting in the piloting, navigation, safety, first aid, cleanliness and small boat operations. Responsibilities include training deckhands, planning, assigning and directing work, and resolving problems. This is a licensed position with education requirements.
Engineer: Please call 800-366-6740 or click “Apply Online” for information regarding this position.
Hotel Manager/Assistant Manager: The hotel manager is responsible for the passenger experience. They supervise dining room service, housekeeping, and all other passenger services during the cruise. The Hotel Manager will ensure the highest standard of cleanliness, serve as a business agent for the vessel in all ports, and supervise the scheduling and organization for all passenger shore excursions. The hotel manager must be able to interact with passengers and present the company in a professional way. The Hotel Manager is also responsible for training shipboard hotel personnel. This position requires a bachelor degree in Hotel Administration or equivalent.
Cruise Director: Responsible for maintaining company's high level of personalized service and overall cruise experience to passengers. The cruise director must be personable, friendly, and professional, as frequent interaction with passengers and crew is required. The cruise director organizes and assists in onboard and ashore activities. This position requires a bachelor degree in Hotel Administration or equivalent.
Chef: Food service is one of the most important elements of the cruise experience and we maintain a high standard for food quality. The chef will be responsible for all functions within the galley and the coordination of meal service, including three guest meals and three crew meals per day. These duties include food preparation, inventory, cooking, training, and the receiving of food stores. The chef is also responsible for ensuring sanitation and adherence to proper food safety techniques. This position requires a degree from an accredited culinary institution.
Second Chef: Responsible for assisting the Chef in the preparation and service of shipboard meals for guests and crew. Will work as an important part of the galley team, participating in all activities including cleaning and overall organization of storage areas and the galley as well as inventories. This position requires a degree from an accredited culinary institution.
Steward: Responsibilities include dining service, daily stateroom service, and housekeeping. Our vessels are small and intimate and we have a strong commitment to excellence and a passion for personal attention to all of our guests. Stewards will have a high level of guest interaction and are expected to demonstrate superior customer service skills and respond immediately and quickly to our guests needs.
Deckhand: Deckhands participate in ship operations. This includes steering the ship, docking and anchoring maneuvers, handling lines and gangways, and standing security watches. Deckhands are all involved with general maintenance aboard the vessel and are responsible for the loading and unloading of passenger luggage and ship stores.
Galley Steward / Dishwasher: Responsible for assisting the chef, cleaning dishes, and general sanitation of the galley.
To Apply:
Please carefully read the general requirements listed above. If you meet the general requirements, you may apply for a position online by clicking the "Apply Online" button above. Or you can download and print the appropriate application for your desired position, fill it out completely, sign where indicated, and return to our corporate office at the following address:
American Cruise Lines, Inc
Attn: Personnel Dept.
741 Boston Post Road, Suite 200
Guilford, CT 06437
Or fax it to 203-453-0417 attention: Personnel Dept
If you have any questions regarding any of the shipboard positions, please call 800-366-6740 Monday through Friday between 8:30 a.m. to 5:00 p.m. EST.
