1. DEFINITIONS; ENTIRE AGREEMENT.
In this Contract “Cruise” means the voyage for which passenger’s fare is payable, including all related shoreside excursions; “Vessel” means the vessel for the Cruise and tenders; “ACL” means the
Vessel, its owners, operators, employees, agents, and charterers; “Passenger” means all persons booking or purchasing passage under this Contract, including you, persons in their care, and their respective heirs and representatives.
The “Passenger Information” on the ACL website (www.americancruiselines.com) (the “Passenger Information”) in effect as of the date Passenger first pays any fare for the Cruise is hereby incorporated into this
Contract as part of the parties’ agreement. This Contract, including the Passenger Information and payment receipts (the “Agreement Documents”), constitute the exclusive agreement between Passenger and ACL and supersede
all other agreements, oral or written. If terms in other Agreement Documents conflict with terms of this Contract, this Contract shall control. The terms of this Contract are severable and if any shall be found unenforceable, the remainder
shall be enforceable.
2. LIMITATION OF LIABILITY (BAGGAGE, PERSONAL PROPERTY); PROHIBITED ITEMS:
ACL’s liability for lost or damaged personal property is limited to the contents of baggage when transferred on or off the Vessel up to a maximum of $100 per passenger. ACL is not liable for Passenger’s lost, damaged, or stolen
money, jewelry, electronic equipment (including cameras, computers, iPads, cellphones, etc.) or other items of value, or fragile or perishable items. In no event shall Passenger bring aboard the Vessel or check-in any flammable, explosive,
weapon, or any other dangerous or harmful article of any kind, including illegal narcotic or other controlled substance. Animals of any kind may not be brought aboard the Vessel. ACL may refuse to permit Passenger to bring aboard the
Vessel any item ACL deems inappropriate.
ACL reserves the right to change, cancel or substitute any itinerary, vessel, stateroom, port of call, schedule, tour, excursion or duration of voyage at any time and for any reason whatsoever without prior notice (including reducing or
extending days of voyage or continuing or finishing a voyage via other means of transportation) and shall not be liable for any claim whatsoever by Passenger for such change, including, but not limited to, loss, compensation, or refund,
except Passenger shall be entitled to (i) a pro rata refund, calculated on a per day basis, of fare actually paid less applicable fees and charges, if a Cruise is cancelled or terminates early, and (ii) a refund of deposit actually
paid to ACL for a tour or excursion, if that tour or excursion is cancelled.
4. SHORESIDE TOURS/SERVICES:
Shoreside or afloat tours or other services (collectively “Tours”) arranged by ACL are made solely for Passenger’s convenience and are at Passenger’s risk. The providers of Tours are independent contractors and
are not agents or representatives of ACL. In no event shall ACL be liable for any loss, delay, disappointment, damage, injury, death or other harm whatsoever to Passenger arising out of or related to Tours, or by any airline, hotel,
motel, ground carrier or any other provider of services, where utilized and/or offered incidentally to or in conjunction with carriage of Passenger aboard a Vessel.
5. HEALTH; DOCUMENTS; CONDUCT:
Passenger represents and warrants that he/she is fit to travel and that his/her conduct will not impair the safety of the Vessel or him/herself or others, nor inconvenience others. ACL, at its sole discretion, may refuse to carry or may
land Passenger at any port, or transfer Passenger to any other means of transport, because of health or physical condition or because of conduct compromising safety of the Vessel or Passenger or others, or inconveniencing others, and
Passenger hereby specifically releases ACL and the Vessel from any and all liability for injury or damage connected with the Cruise caused by Passenger’s pre-existing illness or disability or misconduct at any time. ACL shall
have no responsibility to provide special services or equipment other than services or equipment required by law. Passenger shall comply with any government travel requirements and shall arrive aboard the Vessel by the time fixed by
ACL. Passenger shall pay ACL on demand the cost of any loss, expense, damage, or delay, including any fine, penalty, duty, or other charge, sustained by ACL because of any act or omission of Passenger. Passenger agrees to abide by
all ACL rules and regulations and all orders and directions given by ACL. Passenger agrees to a reasonable search of his/her baggage, person, and property, and to the destruction, removal or confiscation of any object which may in
ACL’s sole opinion impair the safety of the Vessel or Passenger or others, or inconvenience others.
6. USE OF PHOTOS, VIDEOS, IMAGES OR RECORDINGS:
Passenger agrees and hereby grants to ACL the exclusive right to photograph, videotape, or otherwise record Passenger while aboard the Vessel, in port, or on Tours and include photographic, video and other visual portrayals of Passenger
in any medium whatsoever for the purpose of advertising, publicity, trade or otherwise, without compensation to Passenger, and all rights, title and interest therein (including worldwide copyrights therein) shall be ACL’s sole
property, free from any claims by Passenger or any person deriving any rights or interest from Passenger. Passenger agrees that he/she will not utilize any tape recording, video, or photograph(s) of him/herself, or any other passenger,
crew, or third party aboard the Vessel, or depicting the Vessel, its design, equipment, or any part thereof whatsoever, for any commercial purpose or in any media broadcast, or for any other non-private use, without the express prior
written consent of ACL.
7. MEDICAL ASSISTANCE:
Passenger acknowledges ACL is not a medical provider; ACL does not maintain a physician or infirmary on the Vessel; and the Vessel is equipped to provide only basic medical care for first aid to an injured or ill passenger until he/she
can be evacuated from the Vessel to a shoreside medical facility, for which availability or evacuation may be limited or delayed due to the nature of sea travel and limitations of ports of call. Any medical services received by Passenger
on or off the Vessel are at Passenger’s sole risk. Any medical personnel attending to Passenger on or off the Vessel, if arranged by ACL, are provided solely for Passenger’s convenience and shall not be deemed acting under
ACL’s control or supervision. ACL shall have no responsibility for medical care provided ashore or its cost.
8. FORUM SELECTION CLAUSE; CLASS ACTION WAIVER; WAIVER OF JURY TRIAL:
It is agreed by and between Passenger and ACL that all disputes, claims, suits, and matters whatsoever arising under or relating to this Contract or Passenger’s Cruise, including travel to, from, and on the Vessel and any and all
Tours or excursions ashore (each a “Claim”), shall be litigated, if at all, by Passenger individually and not as a member of any class, even if applicable law provides otherwise, in and before the United States District
Court for the District of Connecticut, or as to Claims for which federal courts of the United States lack subject matter jurisdiction, before a court located in New Haven County, Connecticut, U.S.A., to the exclusion of the courts
of any other district, county, state or country. ACL and Passenger IRREVOCABLY WAIVE TRIAL BY JURY in any such suit or proceeding. This Contract and any Claim shall be governed by federal maritime law. Passenger hereby consents to
jurisdiction and waives any objection of venue or inconvenient forum he/she may have to any such suit or proceeding being brought in the applicable court located in Connecticut.
9. NOTICE OF CLAIMS; WAIVER; LIMITATIONS FOR SUIT; IN REM ACTION:
No lawsuit shall be filed or maintained against ACL for personal injury, illness, or death or for any other Claim unless (i) written notice of such Claim, with full particulars, is delivered to ACL’s principal office within six (6)
months from the date of the event giving rise to the Claim, and (ii) a lawsuit as to such Claim is filed within one (1) calendar year after the date of the event giving rise to the Claim, and (iii) process for such lawsuit is served
upon ACL within 120 days after such lawsuit is filed. If a Claim is for personal injury and claimant is a minor or mental incompetent, or if a Claim is for wrongful death, the foregoing deadlines for a Claim may be tolled until: the
date a legal representative is appointed for the minor, incompetent, or decedent’s estate or three (3) years after the injury or death, whichever is earlier. Passenger expressly irrevocably WAIVES the benefits of all state or
federal laws providing greater limitations periods for Passenger’s right to sue. Passenger hereby irrevocably agrees that the posting of a letter of undertaking from any of ACL’s insurers shall constitute adequate and appropriate
form of security for the immediate release of the Vessel in any in rem proceeding against a Vessel.
10. LIMITATIONS OF LIABILITY:
ACL shall have no liability whatsoever to Passenger for damages for emotional, mental, or psychological distress or injury of any kind when such damages were not (i) the result of physical injury or actual risk of physical injury to Passenger
or (ii) intentionally inflicted by ACL. ACL shall not be liable for, and Passenger solely assumes the risk of, injury, death, illness, damage, delay, breach, or other loss to person or property, or any other claim whatsoever by Passenger
caused by act of God, war, terrorism, civil commotion, labor trouble, government interference, perils of the sea, fire, thefts or any other cause beyond ACL’s reasonable control, or any act not shown to be caused by ACL’s
sole negligence. Passenger WAIVES all claims for consequential or punitive damages.
Rates and schedules are subject to change at any time. For further information or questions regarding any of the above, please contact American Cruise Lines at 1-800-814-6880. Our offices are open 7 days a week.
*Cruise specialists are available to take your calls at 1.800.460.4518
8:30am to 8:30pm Eastern Time (5:30pm Pacific Time)